Question 1

How long is the test drive?

Accepted Answer

You get a full 7 days to test everything for just $1. Cancel anytime from your dashboard, no hoops to jump through.

Question 2

Can I run multiple tools at once?

Accepted Answer

We limit you to one tool at a time on purpose. Running multiple automations simultaneously can trigger Instagram's detection systems. One tool at a time keeps you safe and effective.

Question 3

How many devices can I use?

Accepted Answer

Each account allows 2 active devices. Use it on your desktop at work and your laptop at home, no problem.

Question 4

Does this work on Mac and PC?

Accepted Answer

Yes! Social Prospector works flawlessly on both Mac and Windows computers. Note: Mobile devices, tablets, and Chromebooks are not supported.

Question 5

What if I want a refund?

Accepted Answer

We offer a no-questions-asked 14-day refund policy from the moment you purchase. If it is not for you, just email us and we will process your refund within 1 business day.

Question 6

How do I cancel my subscription?

Accepted Answer

Easy. Log into your dashboard, click Billing on the left menu, and cancel with one click. No phone calls, no retention specialists, no guilt trips.